Introduction
Sales Management
Patagonia - Director North American Wholesale (1993-1997)
- Revamped sales force concentrating on diversity, training, changing compensation and job description
- Managed Sales of $65,000,000+ while decreasing dealer base, cancellations and credit risk
- Lead sales group through period when Malden Mills Polartec business burned, which affected over 50% of Patagonia's business
- Increased Patagonia's image with regard to customer service, by improving shipping and communication to retailers
Wyoming Wear -- VP Sales and Marketing North America (2001-2006)
- Hired new sales force and managed them with major accounts and new markets
- Integrated new packaging and merchandising with sales initiatives including strategies with retailer and compensation
Professional Development
Clients include:
Patagonia USA, Patagonia Japan, Patagonia, Europe, Osprey packs, Asolo footwear, Lowe Alpine, Petzl, Woolrich, Peregrine Outfitters, Filson, Wild Country, Mammut, The American Alpine Club BOD
All seminars developed by Mountain Ventures. (1998-2008)
- Sales and Service Communication, Basic and Advanced
- Strategic Account and Time Management
- Presenting Powerful Training Clinics
- Effective Phone Service and Sales for Customer Service
Retail Training clients include:
Patagonia USA, Chamonix France, A-16, Summit Hut, High Country, Rock Creek Outfitters and numerous New England retail locations (1988-1992)
Sales Meeting Presentations (1997-1998)
- Developed and coached individual product teams at Patagonia to enhance sales meeting presentations
Sales and Marketing
Sales Representation Patagonia, (1975-1993)
- Developed highest sales volume territory, dollars per dealer ratios and most diverse sales network in the USA
- Designed and conducted seminars with dealers (often competitors) attending the same seminar
Asolo Rock Shoe Program (1987)
- Most successful new category launch in the history of Asolo USA